Shipping policy
Shipping Policy
At Saynt & Syren, we are committed to delivering your order with care and intention.
Order Processing
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Orders are processed within 1–3 business days (excluding weekends and holidays).
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Processing times may be extended during launches, promotions, or high-volume periods.
Shipping Options & Delivery Time
Customers may choose from available shipping methods, including:
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Standard Shipping (U.S.): 3-7 business days after processing.
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Expedited Shipping (U.S.): 2-3 business days after processing (if selected at checkout)
Delivery times begin once your order has been processed. Delivery times are estimates and may vary due to carrier delays or external factors beyond our control. Please note: Saynt & Syren is not responsible for carrier delays once the package is in transit.
Shipping Rates
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Shipping costs are calculated at checkout based on your location and selected shipping method.
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Customers are responsible for all shipping charges associated with their order.
Order Tracking
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Once your order ships, you will receive a confirmation email with tracking information.
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Please allow up to 24 hours for tracking updates to appear.
Incorrect Address or Delivery Issues
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Please ensure your shipping address is correct at checkout.
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Saynt & Syren is not responsible for orders delayed, lost, or returned due to incorrect or incomplete address information provided by the customer.
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Additional shipping fees may apply for re-shipment.
International Shipping
- International customers are responsible for any custom duties, taxes, or fees imposed by their country,
Lost or Damaged Packages
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If your order arrives damaged or is lost in transit, please contact us at info@sayntandsyren.com within 7 days of the delivery date.
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We will work with the carrier to assist with resolution.
Signature Packaging
Every Saynt & Syren order is thoughtfully packaged to reflect the duality, quality, and intention behind the brand.